Cineworld Cinemas have re-opened | COVID-19 Customer Update and Safety Measures

At Cineworld our priority remains the safety of our customers and employees. We follow all instructions and regulations of the local authorities and have a number of Safety Measures in place in line with current government guidelines and requirements.

For Safety Measures in place at our UK cinemas, please click here.

CHANGES TO BOOKINGS AT CINEWORLD

*UPDATE* - In line with the recent government announcement, the 8pm curfew has now been lifted and we will no longer have caps on our screen capacity. . 

COVID STATUS REQUIREMENTS

You no longer need to provide proof of vaccination or recovery from Covid-19.

FACE COVERINGS

Face coverings continue to be mandatory for both customers and employees in line with Irish government guidance at our cinema in Dublin. 

CORONAVIRUS CONTACT TRACING

We continue to take part in public health authorities’ Coronavirus (COVID-19) Contact Tracing schemes in England, Wales, Scotland, and Ireland and they will continue being mandatory where required. To find out more, please see 15. Coronavirus (COVID-19) Contact Tracing (Section 4.11) of our privacy policy.

HAND SANITISERS

Hand sanitizer stations are provided in all cinemas for customers and employees.

HAND WASHING

All employee and customer toilets will continue to be stocked with anti-bacterial hand soap, and stringent handwashing guidelines will remain in place for all employees to supplement our current personal hygiene policy.

PLASTIC SCREENS AT THE TILL 

We have added screens at our concessions areas where social distancing cannot be maintained.

ADDITIONAL CLEANING

Our already high cleaning standards will continue to be enhanced by a cleaning programme designed to clean and sanitise the high touch points within the cinema.

TRAINING & PPE

All employees have received specific COVID-19 training and PPE will continue to be provided to employees where the risk assessment has deemed it necessary, in line with government requirements.

E-TICKETING

We encourage customers to book tickets in advance via our website and via the Cineworld app, available via iOS and Android. Confirmation emails can be used as tickets, and e-tickets are available on the app. 

CONTACTLESS PAYMENTS

Our tills accept contactless card payments up to a value of £45/€50 and Apple Pay/Google Pay mobile payments with no limit in our cinemas. The ticket machines in most of our cinemas also accept contactless payments and we’re working on upgrading the rest.

We look forward to welcoming you at Cineworld. If you have any questions please take a look at our Frequently Asked Questions here. 

Thank you for your support and continued passion for cinema.
The Cineworld Team